Enterprise Support
For teams running Bugsink in production — or preparing to. You still host it, but we stay involved.
Whether you’re handling millions of events per day, or just have a larger dev team that can’t afford downtime, support gives you confidence. It’s a way to run your own infra without spending your weekends tuning it.
We’re already supporting production setups at companies like favorited.com:
We’re processing millions of events — Bugsink easily saves us thousands each month on our hosted error tracking bill.
— Mike Bleske, favorited.com
What’s included
- Direct contact — email or chat, with fast replies
- Help with installation and rollout
- Support for custom setups and odd environments
- Advice on scaling, storage, retention
- Influence on roadmap and feature planning
Support pricing depends on your setup, but in practice, it’s usually 10–25% of what hosted Sentry would cost for the same volume. You still host it — but with less risk, fewer unknowns, and someone to call when things get weird.
Request support
Send your email below, and I’ll follow up personally. No ticketing system, no sales flow.
Just a short conversation about your setup, your needs, and whether support makes sense.
Not ready yet?
If you’re not operating at production scale but still want fast replies and occasional help, Premium Support might be a better fit. It’s priced per user and suited to smaller teams.
Or, read more about how Bugsink compares to hosted Sentry: