Premium Support
Premium Support is for teams who want the benefits of running Bugsink themselves, with just enough backup to stay confident. It’s designed for setups that don’t push the limits, but where reliability still counts.
You get a direct support line, onboarding help, and answers when your setup doesn’t match the docs exactly.
What’s included
- Priority email support — clear answers, fast replies
- Onboarding session — up to one hour to review your setup or config
- Help integrating Bugsink with your environment
- Support for moderate event volume — up to around 100K errors/day
- Input into the roadmap — your needs help shape what gets built
Premium Support is €15 per user per month. There’s no lock-in, and you only pay for people who might reach out.
Send your email below and we’ll follow up directly. It’s a short exchange — no signup flow, no sales process.
Just tell us what you’re running, and we’ll confirm if Premium Support is a good fit.
Not sure yet?
If you’re dealing with 24/7 high load, complex storage tuning, or large-scale coordination, Enterprise Support may be a better fit.
Alternatively,